raining010 Posted April 2, 2014 Share Posted April 2, 2014 Hi, Admin Our program at site sometimes showed below information to restart, can you look into it for us please? We use 5.87a version, before we use 5.90a but causing screen freeze, so following Guru's suggestion we use 5.87a now. The program is running ok now, just sometimes show this information This application has requested the runtime to terminate the application's support team for more information Link to comment Share on other sites More sharing options...
AzeoTech Posted April 2, 2014 Share Posted April 2, 2014 Can you please provide the exact message? and when exactly it shows up? Screenshot would be best. Link to comment Share on other sites More sharing options...
AzeoTech Posted April 11, 2014 Share Posted April 11, 2014 That is an unusual message for DAQFactory. In the rare case of an actual crash, it usually doesn't display that message. Let me ask: are you using a USB to serial converter? I see from your document that you kindly emailed that you aren't calling any other external drivers, but if you are using a USB to serial converter, you are using their driver. Link to comment Share on other sites More sharing options...
raining010 Posted April 11, 2014 Author Share Posted April 11, 2014 Hi, Mr Guru we don't use usb-serial port, this doesn't fit industrial area. We use serial port card. It's 2 port RS422/485 serial PCI express(PCIe) card. It's installed in one desktop computer, communicate via RS485 Modbus protocol to two remote devices. Thanks Link to comment Share on other sites More sharing options...
raining010 Posted April 14, 2014 Author Share Posted April 14, 2014 Hi, Attached is the serial port card we use. I think it should be ok Link to comment Share on other sites More sharing options...
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