XP to Win7 now alarm email will not send

[carsonc]

I converted from XP to Win7 on a different PC.

Now the alarm email from Labjack that worked for 6 years, will not send.

Also another program that must send emails does not work, I think the problems are related.

Any help would be appreciated.

Thanks

Charlie

[AzeoTech]

If you can't send emails from any program, then the issue is outside of DAQFactory.  Either your Windows Firewall settings are off, your router isn't letting the traffic through, or you are blacklisted (or perhaps just not whitelisted) somewhere in the chain.

 

 

[carsonc]

I have since installed Thunderbird and can send emails via Thunderbird.

I am using DF V5.87.

I will check antivirus settings.

 

Thanks

[AzeoTech]

Also check if your ISP no longer takes non-SSL email.  DF V5.87 doesn't support SSL and many ISP's are dropping non-SSL email support or block the non-SSL SMTP port.  If so, you'd likely have to upgrade to the latest version of DAQFactory which does support SSL email.

[carsonc]

I can still send emails from a different PC as it has for 5 years, it is running XP.

The problem appears to be in the PC running Win7, I can't figure out what the problem is.

Thanks

[AzeoTech]

And the XP PC is on the same LAN, going to the same email account?  Then the problem is likely your Windows firewall settings blocking the SMTP outgoing.