zpayne01 Posted January 21, 2020 Posted January 21, 2020 Hello all, I have been having near-daily crashes on my DAQfactory program that I use to run some pretty sensitive instrumentation. The problem started about 2-3 months ago after I hooked up the computer to the internet (it usually runs offline to prevent such conflicts). Since that moment, crashes have gone from bi-weekly, to weekly, to now daily. Restarting the computer may provide 2-3 days of reprieve but it is no guarantee. I have updated windows and updated DAQfactory but I am at a loss. Below is the event log. If anyone can help me figure this out you would be doing me, and my lab, a great favor. Thank you! Log Name: Application Source: Application Error Date: 1/20/2020 8:31:08 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: WINDOWS-UGALCI7 Description: Faulting application name: DAQFactory.exe, version: 16.3.2297.0, time stamp: 0x57d108c3 Faulting module name: DAQFactory.exe, version: 16.3.2297.0, time stamp: 0x57d108c3 Exception code: 0xc0000005 Fault offset: 0x0027aaca Faulting process id: 0xcb4 Faulting application start time: 0x01d5cfb446ebc732 Faulting application path: C:\DAQFactory\DAQFactory.exe Faulting module path: C:\DAQFactory\DAQFactory.exe Report Id: b25e8b6d-3bed-11ea-8e9d-000bab95945c Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-01-21T01:31:08.000000000Z" /> <EventRecordID>26589</EventRecordID> <Channel>Application</Channel> <Computer>WINDOWS-UGALCI7</Computer> <Security /> </System> <EventData> <Data>DAQFactory.exe</Data> <Data>16.3.2297.0</Data> <Data>57d108c3</Data> <Data>DAQFactory.exe</Data> <Data>16.3.2297.0</Data> <Data>57d108c3</Data> <Data>c0000005</Data> <Data>0027aaca</Data> <Data>cb4</Data> <Data>01d5cfb446ebc732</Data> <Data>C:\DAQFactory\DAQFactory.exe</Data> <Data>C:\DAQFactory\DAQFactory.exe</Data> <Data>b25e8b6d-3bed-11ea-8e9d-000bab95945c</Data> </EventData> </Event>
AzeoTech Posted January 22, 2020 Posted January 22, 2020 I would start by updating to the latest release. From the look of it you are running 16.3. I would also watch task manager and make sure there are no memory issues, i.e. DAQFactory's memory usage isn't steadily climbing. If you want to email us your doc, we can take a quick look to make sure there is nothing obviously wrong in script.
zpayne01 Posted January 23, 2020 Author Posted January 23, 2020 Sounds good. I will try updating to the latest release and e-mail you the document. I am using the built-in performance monitor to log CPU and ram usage but I haven't seen any issues. I also tried running CPU and RAM intensive applications alongside to see if they would crash as well and they did not, so I would say the issue is related to DAQfactory (or my script) itself and not hardware limitations of the computer; as I say that though I did read a similar issue related to graphing and the GPU so I may test that. Thank you for responding.
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