debug.log

[asomer]

Hi,

I am a DAQFactory 17.1 user. I just started trying DAQFactory 20.2 and while trying the newly added window.add() and window.Active.CurrentPage features, I encountered the following problem. I saved and closed the file and I cannot open it again. When I try to open the file, a lot of DAQFactory tries to open and Windows gives an error and closes DAQFactory. It assigns a file called debug.log to the folder where the file is located. The content of debug.log is as follows. I can't open any DAQFactory files on my computer right now.

[0330/152303.001:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/152306.588:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/152306.842:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/152307.474:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/152307.513:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/152355.847:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/152359.119:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/152359.581:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/152359.846:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/152359.881:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/153330.222:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/153333.717:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/153334.023:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/153334.419:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/153334.451:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/153721.140:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/153724.678:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/153724.998:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/153725.398:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/153725.475:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/155256.464:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/155259.858:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/155300.279:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.
[0330/155300.665:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty.

[AzeoTech]

Thank you for the bug report.  Can you tell me what folder you installed DAQFactory into?  Also, how are you starting DAQFactory?

[asomer]

I installed DAQFactory into C:\DAQFactory which is default folder. I am starting DAQFactory either by double clicking .ctl file or opening the file from DAQFactory.exe. I uninstalled and reinstalled DAQFactory but nothing has changed. I installed the DAQFactory in another PC to investigate the problem and I found the problem. The problem is about help window. Help window behaviour is auto hide in default. When I changed it from auto hide, the problem occurred. Now, I can't open any DAQFactory files on my second PC.

[AzeoTech]

Excellent information and debugging.  We should be able to resolve this quick.  In the meantime, if the issue is auto-hide with the help, you can reset the help window back to its default by quitting DAQFactory, then opening the registry editor, navigating to HKEY_LOCAL_MACHINE/Software/DAQFactory/DAQFactory (yes two DAQFactory's) and delete the entire subfolder "BCGWorkspace20".  If there is a "BCGWorkspace2" you can delete that as well.

[AzeoTech]

Yup, it was a very simple fix which has been applied.  If you'd like to email us at support@ I can get you a link to an update.  Otherwise it will probably be a couple days before we release it as 20.3.

Thank you again for your detailed bug report.

[asomer]

Thanks for your help. I found subfolders "BCGWorkspace20" and "BCGWorkspace2" in HKEY_CURRENT_USER/Software/DAQFactory/DAQFactory. Then, I deleted both entire subfolders. Problem is solved. I would like to add one more thing I noticed. When you search for a keyword in the help window, the keyword appears as "$1" in the search results.

[AzeoTech]

Thanks.  We are aware of that issue.  It is a bug in the tool we use to generate the help system when used in an embedded browser.  For now, I would recommend opening the PDF form of the help, installed in the DAQFactory installation folder, and do a search there.