asomer Posted March 30 Share Posted March 30 Hi, I am a DAQFactory 17.1 user. I just started trying DAQFactory 20.2 and while trying the newly added window.add() and window.Active.CurrentPage features, I encountered the following problem. I saved and closed the file and I cannot open it again. When I try to open the file, a lot of DAQFactory tries to open and Windows gives an error and closes DAQFactory. It assigns a file called debug.log to the folder where the file is located. The content of debug.log is as follows. I can't open any DAQFactory files on my computer right now. [0330/152303.001:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/152306.588:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/152306.842:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/152307.474:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/152307.513:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/152355.847:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/152359.119:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/152359.581:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/152359.846:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/152359.881:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/153330.222:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/153333.717:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/153334.023:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/153334.419:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/153334.451:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/153721.140:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/153724.678:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/153724.998:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/153725.398:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/153725.475:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/155256.464:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/155259.858:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/155300.279:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. [0330/155300.665:ERROR:context.cc(103)] The browser_subprocess_path directory (DFBrowser.exe) is not an absolute path. Defaulting to empty. Quote Link to comment Share on other sites More sharing options...
AzeoTech Posted April 3 Share Posted April 3 Thank you for the bug report. Can you tell me what folder you installed DAQFactory into? Also, how are you starting DAQFactory? Quote Link to comment Share on other sites More sharing options...
asomer Posted April 3 Author Share Posted April 3 I installed DAQFactory into C:\DAQFactory which is default folder. I am starting DAQFactory either by double clicking .ctl file or opening the file from DAQFactory.exe. I uninstalled and reinstalled DAQFactory but nothing has changed. I installed the DAQFactory in another PC to investigate the problem and I found the problem. The problem is about help window. Help window behaviour is auto hide in default. When I changed it from auto hide, the problem occurred. Now, I can't open any DAQFactory files on my second PC. Quote Link to comment Share on other sites More sharing options...
AzeoTech Posted April 3 Share Posted April 3 Excellent information and debugging. We should be able to resolve this quick. In the meantime, if the issue is auto-hide with the help, you can reset the help window back to its default by quitting DAQFactory, then opening the registry editor, navigating to HKEY_LOCAL_MACHINE/Software/DAQFactory/DAQFactory (yes two DAQFactory's) and delete the entire subfolder "BCGWorkspace20". If there is a "BCGWorkspace2" you can delete that as well. Quote Link to comment Share on other sites More sharing options...
AzeoTech Posted April 3 Share Posted April 3 Yup, it was a very simple fix which has been applied. If you'd like to email us at support@ I can get you a link to an update. Otherwise it will probably be a couple days before we release it as 20.3. Thank you again for your detailed bug report. Quote Link to comment Share on other sites More sharing options...
asomer Posted April 4 Author Share Posted April 4 Thanks for your help. I found subfolders "BCGWorkspace20" and "BCGWorkspace2" in HKEY_CURRENT_USER/Software/DAQFactory/DAQFactory. Then, I deleted both entire subfolders. Problem is solved. I would like to add one more thing I noticed. When you search for a keyword in the help window, the keyword appears as "$1" in the search results. Quote Link to comment Share on other sites More sharing options...
AzeoTech Posted April 6 Share Posted April 6 Thanks. We are aware of that issue. It is a bug in the tool we use to generate the help system when used in an embedded browser. For now, I would recommend opening the PDF form of the help, installed in the DAQFactory installation folder, and do a search there. Quote Link to comment Share on other sites More sharing options...
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